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Fri01Jan2016
10 Best Small Business CRM Software January 2016
10 Best Small Business CRM Software January 2016
With more than half of the U.S. population using smartphones for two hours per day or more, aligning with a small business CRM software firm that is dedicated to mobile-compatible features is a must. The selection of best small business CRM software found below provides referral and customer loyalty data alongside ongoing analytics and transaction information. Engaging customers through social media and email marketing campaigns is also a core feature across today's leading CRM software designed with small business owners in mind. For more proactive small business owners, recording meetings and calls can enable more timely control. Ranking order is based on a wide range of qualitative and quantitative statistics, including the payment of variable monthly listing fees to be in our directory. Learn more about our ranking process here.
Pipedrive
PipedriveNew York, NY
#1 of 10 Best Small Business CRM Applications of 2016 - Pipedrive is a software that is best classified as CRM (Customer Relationship Management). This program is designed specifically for small businesses that need effective ways to manage their daily logistical operations. For example, Pipedrive helps users to organize information on customers and other business partners. Filters are used to dispose of unwanted messages and content. The filters are also great at identifying documents and messages that are important for a business. Of course, Pipedrive also focuses on sales pipelines and other aspects of the retail world. For example, such a CRM platform gives users reports and charts on net revenue and losses.
Punchh
PunchhSunnyvale, California
#2 of 10 Top Small Business CRM Software of 2016 - Punchh is a CRM platform that allows merchants and retailers to fully engage their customers all over the world. This particular technology provides analytical tools that can be used to study sales, losses and other metrics associated with the retail world. Punchh can be used with any point of sale system in a physical store or e-commerce website. This CRM software is engineered to provide helpful insight with visual presentations such as graphs and charts that are generated in real time. Customer engagement is improved significantly thanks to personalized emails that can be quickly written via attractive templates and other modules.
SharpSpring
SharpSpringGainesville, Florida
#3 of 10 Leading Small Business CRM Applications of 2016 - SharpSpring Small Business CRM helps drive prospective leads into longterm customers. SharpSpring CRM features all the necessary information to allow small business owners to know when to send the message that will convert a lead into a sale. Comprehensive generated reports also help leaders fully embrace what is working for the business and cut loose what does not. An intuitive inferface makes glancing over important information a breeze, especially when leaders are constantly on the go trying to grow the business. SharpSpring CRM is available anywhere internet is available allowing even the busiest of leaders to keep up-to-date with the latest information. SharpSpring Small Business CRM is a marketing tool designed to truly help grow the small business.
Yesware
YeswareBoston, Massachusetts
#4 of 10 Leading Small Business CRM Solutions of 2016 - Yesware is a type of software that is classified as CRM (Customer Relationship Management) in design. This platform comes with many templates that can be customized to improve communication and workflow at a given company. For example, analytical tools are available to track emails and other messages that are sent out in electronic form. Yesware even has a click-to-call function that takes the hassle out of using a landline or VoIP service to contact a customer or business partner. This CRM platform also gives users leverage in studying sales facts and figures in order to adjust long-term strategies for marketing and other logistics.
Yesware
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TactileOxford, UK
#5 of 10 Best Small Business CRM Solutions of 2016 - Tactile is a CRM (Customer Relationship Management) software that gives business owners powerful tools for improving sales and other logistical operations. This technology can be seamlessly synced with applications by Google and many other IT companies. For example, Tactile is compatible with Zendesk, CampaignMonitor and FreshBooks. Each type of application can be activated manually to provide some leverage in handling accounting, sales and other tasks. Tactile comes with its own central portals that store customer data such as contact details. The digital address books may be easily exported to other online destinations such as private Web hosts or Intranet networks.
Tactile
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Sugar CRMCupertino, California
#6 of 10 Leading Small Business CRM Applications of 2016 - Sugar CRM allows companies of all sizes to create outstanding customer relations with the most budget-friendly, flexible and groundbreaking CRM solutions in the market. They deliver a personalized, fully transformed user experience that is engaging, instinctive and immersive. Sugar CRM combines mobility, direct simplicity and social facets of a consumer app with the business process growth of conventional CRM. Also recognized by the top market analysts as a CRM innovator and idealist, Sugar CRM is used by over 1.5 million individuals in more than 120 countries and 26 languages.
Sugar CRM
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InsightlySan Francisco, California
#7 of 10 Best Small Business CRM Software of 2016 - Insightly is a type of advanced platform that is loaded with enterprise features for small businesses in English-speaking nations. This CRM (Customer Relationship Management) enables users to streamline organization of contacts all over the world. Insightly allows employees of a given business to stay in touch with important partners such as warehouses and shipping carriers. Emails could be imported and exported quickly without the hassle of downloading actual files and transferring them between different portals. This CRM technology is also mobile-friendly, so smartphone users can easily access the advanced modules and dashboards in order to take care of business tasks on the go.
Insightly
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Salesforce.comSan Francisco, California
#8 of 10 Leading Small Business CRM Solutions of 2016 - The Salesforce.com brand deserves attention in this space because it built its name by serving the needs of small businesses and startups. There was a time not that long ago when online CRM tools were but a dream. Salesforce.com changed that. They built the online CRM niche, and the brand continues to move it forward toward a richer future. Small businesses that want to see success can lean on the robust features of Salesforce.com and garner more sales. Those who choose this smashing business software title join the ranks of tens of thousands of businesses who rely upon Salesforce.com.
Salesforce.com
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BatchbookProvidence, Rhode Island
#9 of 10 Top Small Business CRM Solutions of 2016 - Batchbook is a software that helps businesses handle CRM (Customer Relationship Management). This digital suite is compatible with many third-party applications and other IT resources that are designed for enterprise use. For example, Batchbook can be synced with QuickBooks by Intuit in order to improve accounting tasks. Mailchimp could also be set up on this CRM platform if there's a need to send out personalized emails in bulk. Batchbook is designed to compile customer data that is derived from multiple online sources like Twitter and Facebook. All of the compilations are imported into a central gateway with virtual address books.
Batchbook
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NimbleSan Francisco, California
#10 of 10 Top Small Business CRM Applications of 2016 - Nimble Small Business CRM is a smart marketing application for business leaders. With Nimble, leaders are able to view past, present and future interactions between the business and contacts in one screen. Nimble CRM puts a strong emphasis on a single view because it allows the business to easily groom the relationship with the contact. Nimble connects input contact information with social profiles across the board to ensure that businesses are able to truly cater to individual contact needs. Gmail, Hootsuite, and Outlook widgets allow leaders to make contact with potential leads with or without Nimble being open. For the businesses that are ready to take their marketing campaign to the next level, Nimble Small Business CRM can help get them there.
Nimble
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Special Recognitions
ContactMe, USA
ContactMe is a CRM (Customer Relationship Management) software that helps small businesses manage their contacts and sales. This technology lets business owners categorize clients into specific classifications such as former patron or potential consumer. By assigning such tags, it is possible to come up with the most effective offers that are personalized specifically for customers. ContactMe also enables users to import and export spreadsheets that contain loads of information about sales that have been made within a given time frame. Businesses can easily identify patterns and trends of specific customers who are likely to make recurring purchases in the near future.
ContactMe
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AddressTwoIndianapolis, Indiana
CRM, or customer relationship management, is a type of software that helps businesses large and small keep track of their leads, follow up with clients, and collect and analyze several other forms of data in order to create a coherent and effective sales presence. AddressTwo is CRM software geared specifically toward small businesses, which helps those businesses use their limited time and resources as effectively as possible. By keeping their user interface simple and carefully picking the most useful features to offer, AddressTwo makes their presence in the small business world a powerful and efficient one, making sure that buyers get the best value for their price.
AddressTwo
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ZohoPleasenton, California
Zoho is a customer relationship management, or CRM, program designed and optimized for small businesses. The suite of applications offers affordable methods for businesses of all sizes to improve sales efforts and optimize productivity by keeping everyone in the organization connected. Zoho is operated from the internet, which allows every employee with internet access to participate. Since mobile connectivity is a challenge facing every industry, Zoho supports smartphone and tablet users without sacrificing functionality. In short, everything a small business needs to support optimization efforts and effectively manage interaction is available to every employee, which can help transform just about every type of operation.
Zoho
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hatchbuckSt. Louis, Missouri
Hatchbuck is a customer relationship management, or CRM, solution designed specifically for small businesses. The software package provides a platform for businesses of all shapes and sizes to transform and elevate casual encounters in bona fide sales leads. In addition, Hatchbuck is designed to grow side by side with the business to provide continual improvement to the organization. The program also provides businesses the chance to manage social contacts and sales accounts, which helps companies effortlessly integrate every aspect of communications with a single program. In short, Hatchbuck offers a cost effective method for small businesses to communicate as efficiently as larger corporations.
hatchbuck
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Workbooks CRMReading, United Kingdom
Workbooks CRM positions itself as a superior alternative to the popular CRM Salesforce. This software is tailored for the features that are needed depending on the type, industry and size of the business. It easily enables a company to manage all contacts as well as meetings, marketing campaigns, contracts, sales orders, invoices and purchase orders. It is a superior tool for managing a companies sales pipeline as well as forecasting sales and providing the information organization to help those forecasts come true. Workbooks CRM integrates with Sage to seamlessly combine its contact management abilities with a powerful financial management tool.
